Kitchen Equipment Technician

Kitchen Equipment Technician

Joe Warren & Sons Company Inc., (JWS) a leading provider of commercial refrigeration and food equipment services and sales throughout New England, seeks to add a Commercial Cooking Equipment Field Service Technician to help lead the company through an exciting phase of growth. Established in 1991, JWS is a family owned-operated business and headquartered in Norwood, MA. JWS has a long history of above-market growth driven by strong customer loyalty, a dedicated and thoughtful management team, and an industry leading reputation for quality service.

Position Overview

The Commercial Food Equipment Technician provides customer service in the field to maintain and repair Commercial Cooking & Kitchen Equipment. The successful candidate will report to their designated Service Manager.

Key Responsibilities

• Properly maintain, service and install commercial cooking/food prep equipment.
• Accurately and timely completes assignments for all services performed.
• Consults with the Parts Department to accurately identify recommended parts.
• Maintains a neat and orderly truck, along with accurate part and tool inventory.
• Communicates with manufacturers as needed to help with diagnosing problems with equipment.
• Defines equipment problems, collects data, establishes fact and draws valid conclusions about the work needing to be performed.
• Provides highest level of service to the customer and professionally communicates the service needed to customers.
• Promotes and recommends other services provided by JWS to customers.

Qualifications

• High School diploma or GED and valid driver’s license.
• Can work well independently or as part of a cohesive team.
• Show passion and empathy towards our customers and team.
• Must be able to use hands for fine manipulation of hand tools.
• Highly safety conscious and must be able to climb stairs and ladders.
• Able to follow through on duties and assignments with minimal supervision.
• Background experience in gas, electric, plumbing, and/or steam.
• (5) years of experience in commercial equipment repair, or in a related area.
• Excellent organizational skills, must be motivated and a self-starter with a team-first attitude.

Physical Requirements

• Ability to frequently kneel, bend, squat, push, pull, reach, and occasionally. lift/carry up to 70 lbs.
• Ability to work on ladders, roofs, and other high places.
• Ability to work with moving mechanical parts, pressurized steam equipment, open flames, heated surfaces, liquids, and risk of electrical shock in damp, humid, or freezing conditions.
• Requires walking, standing, driving, sitting, squatting, kneeling, reaching overhead, bending, twisting, and turning for the better part of 8 hours.

Why Choose JWS? At JWS, we're more than just a business; we're a community. Here's what we offer:

• Enjoy comprehensive health coverage, including medical, FREE dental, and vision insurance tailored to your needs, along with a company-funded HSA account.
• Highly competitive 401k matching – 4% Safe Harbor Match
• Secure your future with life insurance and short- & long-term disability coverage.
• A competitive pay structure complemented by regular performance reviews, performance bonuses, and pay increments.
• Quarterly payouts from our company-wide incentive program.
• Enjoy (9) company paid holidays and a generous PTO.
• Access to advancement opportunities.
• Employee Referral Bonuses

Empower Your Career:

• Dive into abundant training opportunities and professional development.
• Utilize tuition reimbursement and individual developmental plans (IDPs) to continually upskill.
• Thrive in our 'promote from within' culture, ensuring your dedication and hard work doesn't go unnoticed.

Job Type: Full-time

Salary: $60,000.00 - $90,000.00 per year

At this time, we are not seeking agency assistance or third-party recruitment services.

We are currently unable to sponsor work visas for this position. Applicants must be authorized to work in U.S. without sponsorship.

Joe Warren & Sons Co. Inc. champions diversity and inclusivity. We provide equal employment opportunities to all, irrespective of age, color, disability, ethnicity, family status, gender, national origin, race, religion, sexual orientation, veteran status, or any other protected classification. Embrace a diverse, inclusive work environment with us.