Junior Refrigeration Field Technician

Junior Refrigeration Field Service Technician 

Joe Warren & Sons Company Inc. (JWS) is a leading provider of commercial refrigeration and food equipment services throughout New England. As we continue to grow, we're seeking a Junior Refrigeration Service Technician to join our team in CT. Established in 1991, JWS is a family-owned business headquartered in Norwood, MA, with a dedicated team of technicians serving New England. Our success stems from strong customer loyalty, a committed management team, and a reputation for exceptional service.

Apprentice Overview: The Junior Refrigeration Technician will work alongside experienced Service Technicians, gaining hands-on experience in installations, service, and maintenance. We service a variety of commercial kitchen equipment, including Walk-in Coolers and Freezers, Ice Machines, and Refrigeration units. This is an excellent opportunity to learn from industry experts and build a thriving career.

Field Apprentice Responsibilities:

• Collaborate with technicians to master various tasks.
• Troubleshoot, diagnose, and repair equipment.
• Maintain refrigeration units.
• Document repairs thoroughly.
• Install replacement components like compressors and evaporators.
• Ensure equipment meets manufacturer specifications.
• Present proposals to clients as needed.
• Solve problems efficiently.
• Organize tasks with minimal supervision.
• Communicate effectively and maintain strong relationships.
• Travel to job sites throughout Connecticut/Rhode Island.
• Interpret engineered drawings and operation sequences.
• Understand HVAC/R system operations.
• Showcase or learn controls installation skills.

Apprentice Requirements:

• 2-year technical certification or associate degree.
• Motivation to work in the HVAC/R industry, preferably with 1-3 years of HVAC/R related experience.
• Troubleshooting and diagnostic skills.
• EPA universal certification (preferred).
• Valid driver’s license with a clean record.
• Possess essential hand tools.
• High school diploma or equivalent.
• Physical ability to perform job tasks, including walking, standing, driving, and lifting.

Additional Skills:

• Strong verbal and written communication.
• Effective collaboration in a team environment.
• Passion for refrigeration service, maintenance, and installation.
• Willingness to learn and grow within the company.
• Initiative and ownership of tasks.
• Uphold a culture of respect and integrity.

Field Service Technician Benefits:

• Attractive compensation package with periodic reviews, bonuses, and increments
• Very competitive 401k with a 4% Safe Harbor Match
• Comprehensive Health Benefits: Medical, Dental (FREE), Vision, and HSA
• Ready-to-Go Company Vehicles: Equipped with all necessary tools and equipment.
• Flexible On-call with Overtime: Infrequent on-call schedules and plentiful OT opportunities with incentive pay.
• Career Growth: Paid training, tuition assistance, and numerous advancement opportunities
• Mentoring Incentives: Earn extra by mentoring through our Experienced Training Program.
• Life & Disability Insurance for your peace of mind
• Benefit from our company-wide Bonus incentive program with quarterly payouts
• Enjoy 9 company-funded holidays along with generous PTO
• Robust career progression opportunities
• Referral bonuses for expanding the JWS family
• Vast training and professional development prospects
• Tuition reimbursement and individual developmental plans for continual growth

We are currently unable to sponsor work visas for this position. Applicants must be authorized to work in U.S. without sponsorship. As an Equal Opportunity Employer, we provide equal opportunity to all qualified individuals regardless of race, sex, color, religious creed, religion, national origin, citizenship status, age, disability, pregnancy, ancestry, military service, or veteran status, genetic or carrier status, marital status, sexual orientation, or any classification protected by applicable federal, state, or local laws.